Delivery & Returns
We at KneeWalkers.ie strive to ensure our delivery and returns policy covers all possible issues and questions that may arise during the order and delivery process on the site. Please see in depth information below on our delivery and returns policy.
All in stock items will be dispatched normally within 24 hours or next working day, whichever comes first. We send our items by a tracked courier service which may be DPD Couriers or GLS. We do not charge for deliveries inside Ireland and customers wishing to get delivery outside of Ireland are advised to purchase from our EU site www.kneerover.eu
Delivery times within Ireland takes 1-2 working days and will be dispatched from our warehouse based in Dublin.
If the item you received is damaged, you need to ensure that we are informed immediately after you notice damage to the product or package. We should be informed at the latest within 24 hours of you receiving the item.
Customers wishing to track their parcel or to report an issue with the delivery can contact us here, you can either send us an email or call us on any working day.